Our Commitment to Privacy
Trailhead Behavioral Health LLC is committed to protecting your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and 42 CFR Part 2. Substance use disorder treatment records receive additional federal protection under 42 CFR Part 2, which imposes stricter confidentiality requirements than HIPAA alone.
This Notice of Privacy Practices describes how your health information may be used and disclosed and how you can access this information. Please review it carefully.
How We Use Your Information
We may use and disclose your protected health information for the following purposes:
- Treatment: To provide, coordinate, and manage your healthcare and related services, including consultations between members of your treatment team.
- Payment: To obtain payment for healthcare services, including billing your insurance company and verifying coverage.
- Healthcare Operations: To support business activities such as quality improvement, staff training, compliance auditing, and accreditation.
We will not use or disclose your information without your written consent except as required or permitted by law. Under 42 CFR Part 2, substance use disorder records require specific written authorization before disclosure in most circumstances.
Your Rights
Under HIPAA and applicable federal and state laws, you have the following rights regarding your health information:
- Access Your Records: You may request a copy of your medical records and health information maintained by our facility.
- Request Amendments: You may request corrections to your health information if you believe it is inaccurate or incomplete.
- Request Restrictions: You may request restrictions on certain uses and disclosures of your health information, though we are not required to agree to all restriction requests.
- Request Confidential Communications: You may request that we communicate with you through specific channels or at specific locations.
- Receive an Accounting of Disclosures: You may request a list of certain disclosures we have made of your health information outside of treatment, payment, and healthcare operations.
- File a Complaint: If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officer or with the U.S. Department of Health and Human Services Office for Civil Rights.
How We Protect Your Information
Trailhead Behavioral Health LLC maintains comprehensive safeguards to protect the confidentiality, integrity, and availability of your health information:
- Physical Safeguards: Secure facilities, locked file storage, and controlled access to areas where health information is maintained.
- Electronic Safeguards: Encrypted systems, secure login credentials, firewalls, and access controls for electronic health records.
- Procedural Safeguards: Policies and procedures governing access, use, and disclosure of health information, including minimum necessary standards.
All staff members are trained in HIPAA compliance and the additional protections required by 42 CFR Part 2 for substance use disorder records. We conduct regular audits and assessments to ensure ongoing compliance.
Contact Us
If you have questions about this HIPAA Notice, wish to exercise your rights, or need to report a privacy concern, please contact us:
Effective Date: This HIPAA Notice of Privacy Practices is effective as of February 2026. We reserve the right to change the terms of this notice at any time. Changes will apply to all information we maintain. A revised notice will be posted on this page and made available at our facility.
